Network Systems Engineer

Media Department

Exempt

JOB DESCRIPTION

The Network Systems Engineer at Lakewood Church is a full-time role responsible for ensuring the reliability, security, and performance of enterprise-grade networking and storage systems that support live services and broadcasts. This role provides hands-on technical support, troubleshooting, and creative problem-solving for mission-critical systems used across Media, Marketing, and Music teams. The ideal candidate will have strong expertise in enterprise networking and storage, a proactive approach to problem-solving, and a commitment to Lakewood’s mission of sharing hope through Jesus Christ.

This position reports to the Technical Director.

ESSENTIAL JOB FUNCTIONS

Network & Systems Support

• Manage and maintain Fortinet and Cisco enterprise network topologies to ensure reliable connectivity for live broadcast workflows
• Oversee configuration, monitoring, and troubleshooting of multiple SAN and NAS storage systems supporting Media and Marketing teams
• Maintain, update, and troubleshoot computers and servers used in live broadcast environments
• Ensure optimal performance and security of networking equipment including firewalls, routers, and switches
• Diagnose and resolve network, connectivity, and power issues affecting production systems

Infrastructure & Security

• Work with vendors and internal teams to plan and implement infrastructure upgrades and maintenance
• Monitor and enforce network security protocols, access controls, and backup strategies
• Assist with equipment installations and upgrade projects as directed by the Senior Broadcast Engineer (SBE)
• Report potential issues or areas of concern to the SBE
• Proactively recommend improvements, efficiencies, and solutions to technical challenges

Event Coverage & Collaboration

• Provide first-line technical support for connectivity issues during live events, ensuring seamless data transmission and production continuity
• Support weekend and special event services, covering all systems tasks as needed
• Collaborate with Media, Marketing, and Music teams to ensure uninterrupted production workflows
• Handle sensitive, confidential information with tact, discretion, and diplomacy
• Perform other related duties as assigned

MINISTERIAL DUTIES

As an employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a member of the Lakewood team, you are a key part of our mission in taking the hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church’s beliefs and our mission to our congregants, to maintain a lifestyle consistent with the Scriptures, and are required to belong to the Church as part of our faith community.

This will also include:

• Regular attendance at Church services and classes
• Serving as a Prayer Partner or as a volunteer in any ministry of the Church
• Serving our community through local outreaches as needed by the Church

QUALIFICATIONS

• Uncompromised commitment to Lakewood Church’s vision, mission, values, and core beliefs
• Demonstrated Christ-like character
• Proven expertise in enterprise networking, including Fortinet and Cisco enterprise systems
• Experience managing and troubleshooting SAN and NAS storage solutions in live production environments
• Ability to diagnose, troubleshoot, and resolve complex network and system issues under pressure
• Demonstratable knowledge of network security standards, firewalls, and access control best practices
• Strong problem-solving skills with initiative to stay current on innovations in networking and mission-critical broadcast and live production technologies
• Professional appearance and conduct
• Strong verbal and written communication skills
• Excellent interpersonal skills and a positive, team-oriented disposition
• Ability to multitask and demonstrate effective time management skills
• Must be available to work all weekends except two non-taping and two taping weekends, per schedule with management approval

EDUCATION & EXPERIENCE

• Bachelor’s degree in a related field preferred, or equivalent work experience
• Minimum of 4 years of relevant network and systems engineering experience, preferably in broadcast or live production environments