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Department: | Data and Customer Service |
Location: | Houston, TX |
Customer Service Representative
Customer Service Department
Non-Exempt
JOB DESCRIPTION SUMMARY
This position will assist the ministry by interacting with Lakewood Church and Joel Osteen Ministries constituents via telephone, with a focus on service excellence. The ideal candidate should have a heart for resolving customer concerns. This position reports to the Customer Service Supervisor.
ESSENTIAL JOB FUNCTION
MINISTERIAL DUTIES
As an Employee of Lakewood Church, you are a part of an over 60-year legacy of faith. As a part of the Lakewood team, you are a key part of our mission in taking the Hope found in Jesus to the world. This means that as part of your job responsibilities, you are considered a spiritual leader in the Church. You are responsible for communicating the Church’s beliefs and our mission to our congregants, to maintain a lifestyle consistent with the Scriptures, and are required to belong to the Church as part of our faith community.
This will also include:
QUALIFICATIONS
EDUCATION & EXPERIENCE