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Retail Sales Associate - Bookstore (Part-Time)

Department: Bookstore
Location: Houston, TX

Retail Sales Associate - Bookstore (Part-Time)


Job Description

The ideal candidate must be able function in a fast paced environment while remaining flexible, proactive, resourceful and efficient, with a high level of professionalism.  This position reports to the Retail Sales Manager. 

Essential Job Functions

  • Establish and maintain an exceptional level of customer service in terms of greeting and servicing customers
  • Thrive in a fast paced environment with large volume of transactions
  • Answer customer questions, responding appropriately and efficiently
  • Assist with fulfilling customer phone orders, ensuing complete and timely shipments
  • Operate and accurately balance the cash register
  • Assist with appropriate product pricing
  • Replenish stock as needed
  • Receive and count shipments, to match quantity against the packing slip, and enter into the POS syste
  • Assist with cash handling procedures as needed
  • Assist in cleaning and organizing the bookstore as needed
  • Work effectively with co-workers and staff
  • Adhere to all bookstore processes and procedures
  • Regular attendance and schedule adherence
  • Assist with processing registration payments
  • Other duties as assigned

Qualifications

  • Uncompromised commitment to Lakewood Church’s vision, values and core beliefs
  • Previous experience in a retail environment is required
  • Computer proficiency required & previous experience with Lightspeed POS a plus
  • Ability to interact effectively with customers and staff in a cheerful and professional manner
  • Must display professional appearance and conduct
  • Excellent verbal communication skills
  • Proven exceptional customer service skills
  • Willingness to work flexible schedule, including nights, weekends, holidays, and attend events as needed
  • Regular, dependable attendance and punctuality
  • Ability to lift up to 25 pounds
  • Willing to work evening and weekends

Education

  • High School /GED required

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