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Assistant Retail Bookstore Manager

Department: Bookstore
Location: Houston, TX

ASSISTANT RETAIL BOOKSTORE MANAGER


JOB DESCRIPTION

Lakewood Church is excited to announce an opportunity for a leadership position in our retail store. The Retail Sales Assistant Manager position is responsible for assisting in managing the retail sales operations at Lakewood Church. This includes the planning, organizing, and supporting of store related sales and activities, store staff and daily operations. This position reports directly to the Retail Sales Manager.

ESSENTIAL JOB FUNCTIONS

  • Serve as the primary person responsible for opening and/or closing the bookstore
  • Manage day to day operation of full-time staff
  • Responsible to oversee the various functions within the store including customer service, inventory control and merchandising
  • Recommend strategies to improve customer service and drive sales
  • Responsible for team engagement, communication and relationship building
  • Maintain store appearance and product presentation
  • Have the ability to create attractive boutique merchandise displays
  • Work closely with vendors to obtain and develop desired products
  • Recommend mark-up/mark-down rates weekly
  • Prepare in advance staff schedule for management review
  • Establish strong connections with suppliers/vendors for proper invoice processing
  • Must be willing to negotiate pricing and variances with suppliers/vendors
  • Responsible for weekly/monthly sales/inventory reporting
  • Assist with coordination of special events and staff book releases
  • Oversee audio duplication processes for different events/services
  • Assist all teams as needed including special projects given from Retail Sales Manager
  • Prepare adjustments for monthly budget review and present to management
  • Lead process related to event registrations within the bookstore
  • Other duties as assigned

QUALIFICATIONS

  • Uncompromised commitment to Lakewood Church’s vision, values and core beliefs
  • Weekly church service attendance and regular tithing
  • Professional appearance and conduct
  • Minimum of 3 years of retail experience is preferred
  • Understanding of retail operating principles, cashiering, budgeting, and inventory
  • Exceptional interpersonal, organization and communications skills
  • Ability to resolve problems by exercising independent, sound judgement within the application of established procedures and routines
  • Appropriate experience and judgment to plan and accomplish department goals
  • Strong customer service skills
  • Demonstrated ability to work well with internal and external customers and vendors
  • Aptitude for effective problem resolution
  • Proficient in Microsoft Office and MAC OS
  • Flexibility to work evenings, weekends, and holidays as needed
  • Ability to lift up to 25 on a regular basis
  • Previous management or team leadership experience is preferred
  • Demonstrated ability to work well under stress and handle potential difficult situations with customers and associates

EDUCATION

  • Some college preferred

 

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